How to create your Shareowner Online account.

You will need your account number and authentication ID.

If you do not have an authentication ID:

  1. Visit
  2. Click Register
  3. Select 'Ameren Corporation' under Company Name
  4. Select ‘I don’t know’ under Authentication ID
  5. Enter Account Number
  6. Click ‘Send ID’ and EQ will mail your authentication ID to the address on file

You should receive your authentication ID in 7-10 business days.

Follow the first three steps of this process to create

your online account. (Please note: Access restrictions apply)

For assistance, contact EQ’s Customer Care Center at


Hours of operation:

Monday through Friday: 7 a.m. to 7 p.m. CT